Course Information

Effective Business Communications (BUS 305)

Term: 2021-2022 Academic Year Spring Semester


Ms. Jules F. BalesShow MyInfo popup for Ms. Jules F. Bales
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Office hours:
  • Monday 9:15 AM to 10:00 AM
  • Monday 12:30 PM to 1:00 PM
  • Tuesday 9:15 AM to 10:00 AM
  • Tuesday 12:30 PM to 1:00 PM
  • Wednesday 9:15 AM to 10:00 AM
  • Wednesday 12:30 PM to 1:00 PM
  • Thursday 9:15 AM to 10:00 AM
  • Thursday 12:30 PM to 1:00 PM


    Mon, 2:00 PM - 4:30 PM (1/18/2022 - 5/13/2022) Location: MAIN MOD MOD6


    This course presents communication as integral to management strategy and as a critical component for success in the workplace. In this class, you will develop a foundation for designing effective messages, both written and oral, from concept to delivery. You will use a strategic communication model to identify objectives, analyze audiences, choose information, and create the most effective arrangement and channel for that message. Particularly, the course emphasizes elements of persuasive communication: how to design messages for diverse and possibly resistant audiences and how to present that information in a credible and convincing way. Specifically, you will practice drafting and editing clear, precise, and readable written business documents as well as learn to design documents to make information easily accessible to a busy, executive-level reader. Prerequisite: ā€œCā€ or better in ENGL1120.